HomeOtter SCO Software Suite
Powered by AI
AI-powered SCO software, designed to transform the self-checkout experience with focus on speed, accuracy, and security.
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OVERVIEW
AI Boosts Speed, Accuracy, and Security
Partner Tech's Otter SCO Software Suite is designed to improve the self-checkout experience with focus on speed, accuracy, and security. Highly modular and configurable, the software adapts to each retailer's unique needs – whether operating a single store or managing a large retail chain. Powered by AI and computer vision, Otter streamlines transactions, minimizes interventions, and provides intelligent theft prevention – ensuring high adoption rates while driving long-term profitability.
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Speed
User-friendly user interface that leverages AI and computer vision to speed up the checkout process. -
Accuracy
Advanced weight management and pick list assistant deliver high accuracy and efficiency. -
Security
AI-based computer vision prevents fraud and alerts staff of suspicious behaviors.
Flexible and User-Friendly for a Better Customer Experience
With Partner Tech’s modular SCO software suite, retailers get everything needed for a fast, user-friendly checkout—tailored to each store. You only pay for the features you need, with the flexibility to scale as your business grows. Whether in grocery, convenience, or specialty retail, all SCO features are enabled/disabled and configured in Otter Central.
Core features:
- Custom-branded, touch-based interface
- Centralized setup and configuration
- Multi-language and multi-currency support
- Weight and picklist management
- Scanner and scale controls
- POS-supported payments, including cash
- LED tri-light with camera (several options)
Computer Vision Streamlines Transactions and Prevents Loss
Otter's AI module uses computer vision combined with input from the security scale to identify items and detect both fraudulent activity and honest mistakes in real time. Otter enables you to minimize manual interventions and delivers a smoother, more efficient checkout experience—while the system actively prevents loss and theft.
Picklist Assistant: Produce Recognition
- Fast, accurate identification of produce, baked goods and other non-packaged items
- No need to navigate menus or search bars
- Automatic detection whether an item is sold by weight or count
Intelligent Crime Predictor
- Quickly detect potential theft (eg banana trick, mislabling, non-scanned items, no payment)
- Prompt customers to self-correct "honest" mistakes
- Alert staff to suspicous behavior in real-time
Self-Learning Weight Managment System Boosts Accuracy and Efficiency
Partner Tech's intelligent, self-learning weight management system supports weight data collected across multiple stores to continuously improve accuracy and reduce weight-related errors and interventions.
- Chain-wide weight data collection for improved accuracy
- Significant reduction of weight-related interventions
Mobile Checkout with Scan & Go
For added convenience, Scan & Go enables app-free mobile checkout. Shoppers simply scan a QR code at the store entrance to turn their smartphone into a barcode scanner–no app download or registration required. At checkout the weight of all items are validated by the Partner Tech's SCO for extra security,
Maximize Uptime and Efficiency with Real-Time Performance Tracking
See Your SCO from Partner Tech is a powerful SCO management tool that provides real-time visibility into system performance across every store. With intuitive dashboards and customizable reports, you can track key performance indicators, optimize usage, and boost profitability—ensuring your SCOs run smoothly and efficiently at all times.
- Track key indicators such as transaction volume, intervention type, and attendant response times
- Track performance on store level or chain-wide
- Identify trends, benchmark performance, and proactively resolve issues to keep operations running smoothly
- Monitor system health
Proactive Hardware Monitoring for Maximum Uptime
Partner Tech’s CDM solution lets you proactively monitor the health of your SCO hardware to ensure peak performance and reliability. Track critical metrics such as CPU load, restarts, and connectivity, while remotely managing diagnostics, software updates, backups, and system tuning. With CDM, your SCOs stay optimized and operational—reducing downtime and keeping your stores running smoothly.
Flexible Integration for Faster, Smarter Checkout
Partner Tech’s SCO software easily connects with your existing systems— whether a legacy POS or another retail platform. Seamlessly integrate with payment processors, promotion engines, item master lists, loyalty programs, receipt printers, and more, enabling a faster, smarter, and more streamlined checkout experience.
Interested in Learning More about Partner Tech Products?
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| Operating System Support Windows 10 IoT Enterprise LTSC 21H2 (64bit) Windows 11 IoT Enterprise LTSC (64bit) |
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SCO Software (Frontend)
SCO operating software with standard functionality that includes the following features:
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Advanced SCO Functionality
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AI Plugins
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Feature Plugins
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SCO Otter Central
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See Your SCO (KPI & System Health Monitoring)
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Third Party Integration (API Toolkit)
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Work with Partner Tech
Level up your business with Partner Tech’s innovative touch screen POS and kiosk solutions. Our solutions streamline your processes and make every transaction quick and easy, taking the customer experience to the next level. Join thousands of satisfied users and contact us to learn more.